Privacy Policy

MONTEBELLO LLC DBA Paloma Junk Removal website is owned by MONTEBELLO LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by Paloma Junk Removal and explains why we collect certain personal data about you. Therefore, you should read this Privacy Policy before using the Paloma Junk Removal website.

We take your personal data seriously and are committed to guaranteeing its confidentiality and security.

Personal Information We Collect

When you visit the Paloma Junk Removal website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, cookies installed on your device, and browsing activity on our website. Additionally, as you browse the website, we collect information about the individual web pages or services you view, what websites or search terms referred you to the website, and how you interact with the website. We refer to this automatically collected information as “Device Information.”

We may also collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Physical address

• City and state

• Payment information

• Service details and requests

This information is collected when you fill out forms, request estimates, communicate with us, subscribe to communications, or otherwise interact with our services.

SMS/Text Messaging Communications

By providing your phone number through our website, forms, advertisements, or other communication channels, you consent to receive text messages and phone calls from Paloma Junk Removal regarding appointment scheduling, service updates, customer support, and promotional offers.

Message frequency may vary depending on your interaction with our business and the services requested.

Message and data rates may apply depending on your mobile carrier plan.

You may opt in to receive SMS communications by:

• Submitting a contact or estimate request form

• Providing verbal consent

• Checking an opt-in checkbox on applicable forms

• Messaging our business directly

You may opt out of receiving SMS communications at any time by replying:

• STOP to unsubscribe

• HELP for assistance

After opting out, you may receive a final confirmation message confirming your unsubscribe request.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Why We Process Your Data

Our top priority is customer data security. As such, we process only the minimum amount of user data necessary to maintain our website, provide services, communicate with customers, and improve user experience.

Automatically collected information is used to:

• Identify potential cases of abuse or fraud

• Maintain website functionality and security

• Analyze website traffic and performance

• Improve our services and customer experience

Personal information you voluntarily provide may be used to:

• Schedule appointments and estimates

• Provide requested services

• Process payments

• Send service-related communications

• Respond to inquiries

• Send promotional or marketing communications where permitted by law

You may choose not to provide certain personal information; however, doing so may limit your ability to use certain features of the website or receive services from us.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Correct or update inaccurate information

• Request deletion of your personal data

• Withdraw consent for communications

• Opt out of marketing emails, calls, or text messages

• Request a copy of your personal information

To exercise any of these rights, please contact us at:

contact@palomajunkremoval.com

We will respond to requests within a reasonable timeframe in accordance with applicable laws.

Links to Other Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any website you visit.

Information Security

We secure information you provide on computer servers in a controlled and secure environment protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal data.

However, no transmission of data over the Internet or wireless network can be guaranteed to be completely secure.

Legal Disclosure

We may disclose information we collect, use, or receive if required or permitted by law, including:

• Compliance with subpoenas or legal obligations

• Protection of our rights and property

• Prevention of fraud or security threats

• Protection of customer or public safety

• Responses to government requests

Contact Information

If you would like to contact us to learn more about this Privacy Policy or regarding any matter related to your personal information or rights, you may contact us at:

contact@palomajunkremoval.com